Client Retention: Challenges and Ways to Assess and Troubleshoot with Andrew Burdette
About the event
Client retention is a KPI we all hear about and know we need to pay attention to but, What is it really? What are we actually measuring and wanting to know? What can we do to set a realistic retention rate for our practices and achieve this in practice?
Key Takeaways:
What is client retention and why does it matter
What are we seeking to measure with client retention
What does this information tell us
What can we do to improve our retention rates
Who can attend
This event is open to all members of The Practice Academy.
To register
Community members will find the event information inside the Community events calendar.
Join the community
Interested in attending this event? Unlock it by joining The Practice Academy! You’ll get access to live events, all our courses, and a supportive, active community of therapists and practice owners.
