Podcast: Play in new window | Download | Embed
Subscribe: Google Podcasts | Email | RSS | More
Are you providing telehealth therapy? Do you want to improve your tech hygiene? How can you stay HIPAA compliant while using remote patient monitoring applications?
In this podcast episode, Joe Sanok speaks about remote patient monitoring, new CPT codes, and integrating tech to improve outcomes with Alex Theobald.
Podcast Sponsor: The Receptionist
Are you tired of running to the lobby to see if your next appointment has arrived? Would you like a more discrete, stress-free way for your clients to check in?
Take a deep breath — The Receptionist for iPad empowers your practice to create a Zen-like check-in experience.
This episode is sponsored by The Receptionist for iPad. It’s the highest-rated digital check-in software for therapy offices and behavioral health clinics, used by thousands of practitioners across the country including many who are just getting started.
The Receptionist for iPad is a simple, inexpensive way to allow your clients to discreetly check in, notify providers of a patient’s arrival, and ensure your front lobby is stress-free.
The software sends an immediate notification to the therapist when a client checks in, and can even ask if any patient information has changed since their last visit.
Start a 14-day free trial of The Receptionist for iPad by going to the receptionist.com/practice, and when you do, you’ll also get your first month free when you sign up.
Meet Alex Theobald

Alex is a couple, marriage, and family therapist who has been practicing therapy since 2017. He received his masters degree in MFT at Utah State University and is completing a doctoral degree in CMFT at Texas Tech University. He currently works as a clinical data scientist for Noble and has a private practice in Colorado. He has authored multiple peer-reviewed articles on topics such as sexual media use and infidelity. He has presented at national conferences on topics related to couples therapy, infidelity, sexual media use, and trauma.
Visit Noble and connect on Facebook, Instagram, and LinkedIn.
In This Podcast
- Are you practicing good tech hygiene?
- Improving your outcomes with tech
- How to stay HIPAA compliant
- New CPT codes
- Alex’s advice to private practitioners
Are you practicing good tech hygiene?
A common mistake many private practitioners make is not ensuring good tech hygiene. To practice this, you need to:
- Make sure that the applications you are using are reliable
- Coach your clients through their experience of using your tech platforms
- Teach your clients how to practice tech hygiene on a virtual call
There are all sorts of little steps that therapists can [take] to coach or train our clients to have strong tech hygiene around our [telehealth] psychotherapy sessions.
Alex Theobald
Improving your outcomes with tech
Remote patient or therapeutic monitoring helps clients to maintain treatment protocols in between sessions, and in addition, helps the provider have granular and rich data about the client’s experience between sessions.
How much more powerful could our treatment be if we integrated these subjective self-reports of the client with some kind of objective data point?
Alex Theobald
There are secure, safe, and well-researched data methods available for therapists and their clients to utilize between sessions to track valuable data about the client’s life.
This information can be vital in providing tailored and hands-on therapy and treatment modalities.
How to stay HIPAA compliant
Using tech with its benefits must be done safely so that the privacy of both the client and the therapist is ensured.
For Noble, our first priority is data security because we know that the moment that that’s threatened or outside the window, it’s done … it’s a massive issue both for the therapist and the harm that could be done from the client’s perspective.
Alex Theobald
With Noble, data is encrypted as soon as the app accesses it. You can make sure that the applications that you use have similar features so that both you and your clients can sleep peacefully at night, knowing your data is secure.
New CPT codes
There is a big shift coming up in January 2023 with a new set of CPT codes being released that cover remote therapeutic monitoring.
Six of those codes run from the initial client setup to maintaining their monitoring.
A therapist can start bringing in around $120 of reimbursable services per patient per month. So, for 50 patients, that’s an additional $72k annually … that’s a massive boost to services.
Alex Theobald
Alex’s advice to private practitioners
Your expertise as a provider is valuable. Step into your ability and confidence as a healthcare provider.
Sponsors mentioned in this episode:
- Heard always has transparent pricing with no hidden fees. Sign up for a free, 15-min consult call today at joinheard.com/partners/joe
- Start a 14-day free trial of The Receptionist for iPad by going to the receptionist.com/practice, and when you do, you’ll also get your first month free when you sign up.
Useful links mentioned in this episode:
Visit Noble and connect on Facebook, Instagram, and LinkedIn
Check out these additional resources:
- Level Up Series: Leveling Up at Every Phase of Practice | POP 827
- Apply to work together
- Events – click on the event’s dropdown
- Sign up to join the free webinars and events here
- Podcast Launch School
- Practice of the Practice Podcast Network
- Free resources to help you start, grow, and scale
- Apply to work with us — a decision-making matrix for your next steps
Meet Joe Sanok
Joe Sanok helps counselors to create thriving practices that are the envy of other counselors. He has helped counselors to grow their businesses by 50-500% and is proud of all the private practice owners that are growing their income, influence, and impact on the world. Click here to explore consulting with Joe.
Thanks For Listening!
Feel free to leave a comment below or share this podcast on social media by clicking on one of the social media below! Alternatively, leave a review on iTunes and subscribe!