Don’t Hire Based On A Vibe with Brandy Mabra | GP 134

On this therapist podcast, Brandy Mabra talks about how not to Hire Based On A Vibe

What is your deciding factor when hiring a new clinician? Which questions should you ask your new hire? Why should you hire before you think you need help?

In the second episode of this two-part podcast, LaToya Smith speaks about why you shouldn’t hire based on a vibe with Brandy Mabra.

Podcast Sponsor: Heard

An image of the Practice of the Practice podcast sponsor, Heard, is captured. Heard offers affordable bookkeeping services, personalized financial reporting, and tax assistance.

As a therapist, the last thing you probably want to think about is doing your own bookkeeping and taxes. Heard is here to help with that. Heard is the financial back-office built specifically for therapists in private practice. They combine smart software with real humans to handle bookkeeping, taxes, and payroll.

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Meet Brandy Mabra

A photo of Brandy Mabra is captured. She is a CEO coach for private practice business owners and CEO of Savvy Clover Coaching & Consulting. Brandy is featured on Grow Group Practice, a therapist podcast.

Brandy Mabra is a CEO coach for private practice business owners and CEO of Savvy Clover Coaching & Consulting, with over 15 years of experience in the healthcare industry helping to build, manage and lead multi-million dollar group practices from the C-Suite. She helps her clients increase their profitability and time by teaching them to look at their businesses holistically using the 6 Pillars of Business Excellence™ and her 9-step signature method.
She is a 2021 & 2022 Forbes Coach Council and has been featured online in Forbes, Fast Company, Entrepreneur, Create & Cultivate and on select podcasts.
Visit Savvy Clover and connect on Facebook, Instagram, and LinkedIn.
FREEBIE: Download Brandy’s Free Business Health Checklist to elevate yourself to CEO status.

In This Podcast

  • Practice patience
  • Don’t hire based on a vibe
  • It starts with your clarity
  • Brandy’s questions to ask your new hire

Practice patience

When you’re at the place where you’re booked, you’re busy, [and] you need to hire, a lot of times you’re wanting to do things from a place of anxiousness. (Brandy Mabra)

Don’t wait too long before hiring! Because when you’re desperate, you may hire the wrong person just to get the work done.

When you notice that you are filling up, you get consistent referrals, and you have a waiting list, then you should definitely be thinking about hiring.

Be proactive in your hiring process instead of reactive to think clearly and then hire the best-fit clinician.

Ultimately when you hire, you want to make sure that you’re not only hiring somebody who can see patients and clients but [that] you’re hiring the right fit, and that takes time. (Brandy Mabra)

Don’t hire based on a vibe

Sure, there needs to be a friendly connection between you and your employees for a comfortable and successful business to develop, but don’t solely rely on that vibe.

You need to assess this person for the sake of the company, not just for the sake of a potential friendship.

[Have] an understanding of what the person’s expectation is from the position during the interview process, [and] what your expectation of the position is during the interview process. (Brandy Mabra)

During the hiring and interview process, make sure you discuss:

  • Both your expectations of this role within the company
  • The pay and the pay range
  • A sound onboarding process

It starts with your clarity

You are the CEO of the practice, so you make the decisions, and while the practice is still growing, its success is dependent on you and your choices.

Your chances of sustainable success are greatly increased when you make decisions from a place of clarity, self-awareness, and awareness of the direction that you want to move your practice towards.

Again, it starts with you first and having that clarity. So not just hiring [when] you need a therapist or [when] you need an admin. No, [think] about things from a bigger perspective. (Brandy Mabra)

Brandy’s questions to ask your new hire

1 – Are you a leader?

[Ask], “Are you a leader?” Because if you hire a team of leaders, then you’re going to be a in a great place because you don’t always have to be the one … moving things along [alone].

2 – Can you describe a time when you had to handle conflict?

3 – What did you do to resolve the conflict, and what was the outcome?

4 – Can you describe a time that you clashed with your boss, how did you handle that conflict, and what was the outcome?

Books mentioned in this episode:

Podcast Sponsors:

  • When you sign up with Heard, you’ll work directly with financial specialists to track your income and expenses, file taxes online, and grow your business. Sign up now at
  • Level Up Your Business from September 12th to 15th 

Useful links mentioned in this episode:

Check out these additional resources:

Meet LaToya Smith

An image of LaToya Smith is captured. She is a consultant with Practice of the Practice and the owner of LCS Counseling. LaToya is featured on the Practice of the Practice, a therapist podcast.

LaToya is a consultant with Practice of the Practice and the owner of LCS Counseling and Consulting Agency in Fortworth Texas. She firmly believes that people don’t have to remain stuck in their pain or the place they became wounded. In addition to this, LaToya encourages her clients to be active in their treatment and work towards their desired outcome.

She has also launched Strong Witness which is a platform designed to connect, transform, and heal communities through the power of storytelling.

Visit LaToya’s website. Connect with her on FacebookInstagramStrong Witness Instagram, and Twitter.

Apply to work with LaToya.

Email her at

Thanks For Listening!

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