What is your deciding factor when hiring a new clinician? Which questions should you ask your new hire? Why should you hire before you think you need help?
In the second episode of this two-part podcast, LaToya Smith speaks about why you shouldn’t hire based on a vibe with Brandy Mabra.
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In This Podcast
- Practice patience
- Don’t hire based on a vibe
- It starts with your clarity
- Brandy’s questions to ask your new hire
When you’re at the place where you’re booked, you’re busy, [and] you need to hire, a lot of times you’re wanting to do things from a place of anxiousness. (Brandy Mabra)
Don’t wait too long before hiring! Because when you’re desperate, you may hire the wrong person just to get the work done.
When you notice that you are filling up, you get consistent referrals, and you have a waiting list, then you should definitely be thinking about hiring.
Be proactive in your hiring process instead of reactive to think clearly and then hire the best-fit clinician.
Ultimately when you hire, you want to make sure that you’re not only hiring somebody who can see patients and clients but [that] you’re hiring the right fit, and that takes time. (Brandy Mabra)
Don’t hire based on a vibe
Sure, there needs to be a friendly connection between you and your employees for a comfortable and successful business to develop, but don’t solely rely on that vibe.
You need to assess this person for the sake of the company, not just for the sake of a potential friendship.
[Have] an understanding of what the person’s expectation is from the position during the interview process, [and] what your expectation of the position is during the interview process. (Brandy Mabra)
During the hiring and interview process, make sure you discuss:
- Both your expectations of this role within the company
- The pay and the pay range
- A sound onboarding process
It starts with your clarity
You are the CEO of the practice, so you make the decisions, and while the practice is still growing, its success is dependent on you and your choices.
Your chances of sustainable success are greatly increased when you make decisions from a place of clarity, self-awareness, and awareness of the direction that you want to move your practice towards.
Again, it starts with you first and having that clarity. So not just hiring [when] you need a therapist or [when] you need an admin. No, [think] about things from a bigger perspective. (Brandy Mabra)
Brandy’s questions to ask your new hire
1 – Are you a leader?
[Ask], “Are you a leader?” Because if you hire a team of leaders, then you’re going to be a in a great place because you don’t always have to be the one … moving things along [alone].
2 – Can you describe a time when you had to handle conflict?
3 – What did you do to resolve the conflict, and what was the outcome?
4 – Can you describe a time that you clashed with your boss, how did you handle that conflict, and what was the outcome?
Books mentioned in this episode:
- When you sign up with Heard, you’ll work directly with financial specialists to track your income and expenses, file taxes online, and grow your business. Sign up now at www.joinheard.com.
- Level Up Your Business from September 12th to 15th
Useful links mentioned in this episode:
Check out these additional resources:
- Refining Your Practice from Mess to Success with Brandy Mabra | GP 133
- Practice of the Practice Network
- Group Practice Launch
- Group Practice Boss: www.practiceofthepractice.com/grouppracticeboss $149 a month
- PoP Group Practice Owners Facebook Group
- Free resources to help you start, grow, and scale
- Work with us
- Practice of the Practice Network
Meet LaToya Smith
LaToya is a consultant with Practice of the Practice and the owner of LCS Counseling and Consulting Agency in Fortworth Texas. She firmly believes that people don’t have to remain stuck in their pain or the place they became wounded. In addition to this, LaToya encourages her clients to be active in their treatment and work towards their desired outcome.
She has also launched Strong Witness which is a platform designed to connect, transform, and heal communities through the power of storytelling.
Email her at firstname.lastname@example.org
Thanks For Listening!
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